Privacy Policy
Last updated:This Privacy Policy explains how 1MDE (“1MDE”, “we”, “us”) collects, uses and protects information when you visit this website, fill out a form, or book a consultation with us.
Information we collect
Information you provide
When you fill out a contact or booking form on this website, we collect the details you enter, such as:
- your full name;
- your phone number;
- your email address;
- the page of the website where the form was submitted;
- the date and time you choose for a consultation, if you book one.
Information collected automatically
When you browse the website, we and our analytics providers may collect technical information such as your IP address, browser type, device type, pages visited, referring pages, time zone and the date and time of your visit.
How we use your information
- to respond to your request and contact you about our services;
- to schedule, confirm, reschedule or remind you about a consultation;
- to send you text messages if you have agreed to receive them (see “Text messages (SMS)” below);
- to prepare proposals and provide the services you ask for;
- to understand how the website is used and improve it;
- to protect the website against fraud and abuse and to comply with legal obligations.
Forms and our CRM
Information you submit through our forms is sent to the customer relationship management (CRM) system we use to manage inquiries. A contact record is created with your name, phone number and email so our team can follow up on your request. Access to this information is limited to people who need it to work with you.
Consultation booking
If you book a consultation through the calendar on our website, the date and time you select are saved together with your contact details in our scheduling and CRM system. We use them to hold the time slot, confirm the meeting and contact you about it. The time zone of your device is used to show available times correctly.
Text messages (SMS)
If you check the consent box on our form, you agree to receive text messages from 1MDE at the phone number you provided. These messages may relate to your request, your consultation (confirmations and reminders) and our services.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to any message to opt out. After you opt out, we will send one message confirming it, and you will not receive further texts unless you opt in again.
- Reply HELP to any message for help.
- Consent to receive text messages is not a condition of purchasing any service.
We do not sell your phone number, and we do not share mobile information or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.
Cookies and analytics
The website uses cookies and similar technologies. We use Google Tag Manager and analytics tools to understand how visitors use the site, for example which pages are viewed and whether a form was submitted successfully. These tools may set their own cookies. You can block or delete cookies in your browser settings; some parts of the website may not work as intended without them.
How we share information
We do not sell your personal information. We share it only:
- with service providers that help us run the website, analytics, CRM, scheduling and messaging, and only to the extent needed to provide those services to us;
- when required by law or to protect our rights, our clients or the public;
- as part of a merger, acquisition or sale of business assets, in which case the information stays subject to this policy.
Data retention
We keep your information for as long as needed to respond to your request, provide our services and meet legal, accounting or reporting requirements. When it is no longer needed, we delete it or make it anonymous.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. You can opt out of text messages at any time by replying STOP. Depending on the state where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.
Children’s privacy
This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Third-party links
The website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed. Changes take effect when they are posted on this page.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- 1MDE, 112 W 34th St. 18 floor, New York, NY 10120, USA
- Phone: +1 215-330-6484
- Or use the form on our contact page.
